Refund policy
This policy explains when a one-time digital dataset purchase may be refunded or replaced.
Contact [email protected] with the order reference. Never send card details, UPI credentials or a purchase code.
Eligible problems
A refund, replacement file or corrected delivery may be provided when there is a duplicate charge, confirmed payment without delivery, a corrupted or unusable workbook, or delivery of a different version from the one purchased.
Other purchases
Because the product is a downloadable digital file, other completed purchases are final after delivery. A change of mind, failure to review the free sample, or a later decision that another version would have been more suitable does not automatically qualify for a refund.
How to ask for help
Email the order reference and a plain description of the problem. For a corrupted file, state the spreadsheet application and error shown. For a duplicate charge, identify the duplicate Razorpay payment without sending payment credentials.
Aadhvi Capital may first correct the delivery, replace the file or restore access when that fully resolves the problem.
Refund effect
When an order is refunded, its download access ends. Refund processing time after approval depends on Razorpay and the buyer's payment provider.
Last updated: 1 September 2026